Shipping & Returns

• Items eligible for return or exchange must be in their original condition, including packaging and accessories.

• Products damaged due to misuse, negligence, or unauthorized repairs are not eligible.

• Returns and exchanges are accepted within 7 days from the date of purchase.

• Proof of purchase, such as a receipt or order confirmation, is required for all returns and exchanges.
   

Defective or Damaged Items:

• If you receive a defective or damaged item, please contact us immediately. We will provide instructions on how to return the item for a replacement or refund.
   

Non-Returnable Items:

• Certain items, such as personalized services (e.g., screen repairs) or opened accessories, may not be eligible for return or exchange. Check with our staff for details on specific services.
   

Refunds:

• Refunds will be issued to the original payment method once the returned item is received and inspected.

• Processing times may vary, and the refund amount may be subject to deductions for restocking fees or non-returnable items.
   

Exchange Process:

• If you wish to exchange a product, please contact our customer service to initiate the process. We will assist you in selecting a suitable replacement.
   

In-Store Returns:

• For in-store purchases, returns and exchanges can be facilitated at our physical location during regular business hours.